Support

Stuck, or found a problem? Email us and we’ll help.

support@sortstorm.com

How do I play?

A storm crystal drops into the middle of the screen. Swipe it towards the side that shows its colour (each colour has its own shape too) before the ring round it runs out. The sides keep changing: they swap, spin and mirror, new colours arrive, and storms roll in to make things wilder. Get crystals right in a row for a bigger combo and a bigger score. Three mistakes and the run is over.

Where is my progress saved?

On your phone, in the game itself. Nothing is sent anywhere. Cloud saves through Game Center and Google Play Games are coming in a later update; until then, deleting the game or moving to a new phone starts you again.

Are there ads?

Only optional rewarded ads from Google: you choose to watch one for a reward, such as a second chance or double coins. You never have to watch an ad to play, and there are no other ads. If you see “No ad right now”, there isn’t one to show at the moment: try again later. Your ad and tracking choices are in the game’s Settings, under Privacy choices.

How do I report a problem?

Email support@sortstorm.com and tell us what happened, your phone model (for example, iPhone 15 or Samsung Galaxy A54) and the game’s version number, which is at the bottom of the game’s Settings screen. A screenshot helps too.

How do I delete my data?

Uninstall the game: everything it keeps is on your phone, so that deletes it. If you’ve emailed us and would like your emails deleted, just ask. The privacy policy has the details.